Payments & Safety
-
Absolutely! Your payment data is safe and secure with Nozey. We use industry-standard encryption to protect your sensitive information.
-
Yes, we accept online payments via credit/debit card or PayPal
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
-
Delivery time depends on your location and shipping speed. On average, it takes 3-5 business days for your order to arrive.
-
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping on orders over $50 within Australia.
-
Yes, we ship to most countries worldwide! Delivery time and costs will depend on your location.
-
If you live in Australia the chances are - yes. A full list of all of our shipping areas can be found here.
If your area is not mentioned, please feel free to reach out to see if we can work out why.
Returns & Refunds
-
Yes, we offer refunds for products that meet our return criteria. If you're not completely satisfied with your purchase, you can request a refund within 30 days of receiving your order.
Please enquire for more information about our Refund policy.
-
You can request a refund within 30 days of receiving your order.
-
You can get a full refund for products that meet our return criteria.
Please check our Terms of Service to see if you're eligible for a refund.
-
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
-
The customer is responsible for the shipping costs of a return when the original order did not receive free shipping.