Privacy policy

Privacy Policy

Effective Date: 20 February 2025

This Privacy Policy (“Policy”) explains how Conscious Commerce Pty Ltd as trustee for Conscious Commerce Trust (ACN 684 009 210, ABN 49 212 890 255) trading under the brand “Nozey” (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from nozey.com.au . We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).

1. Personal Information We Collect

Contact Details: Name, address, telephone number, and email address.
Order & Payment Info: Purchase history, payment details (processed by secure third-party providers), shipping preferences.
Browsing Data: IP address, device details, pages viewed, time spent on site, cookies, and analytics data.

2. How We Use Your Information

Order Fulfilment: Processing payments, shipping orders, and providing delivery updates.
Customer Support: Responding to questions, troubleshooting issues, and following up on feedback.
Marketing Communications: With your permission, sending promotional emails, SMS, or newsletters. You can opt out at any time.
Site Analytics: Improving site functionality, user experience, and our product range by analysing aggregate data.
Legal Compliance: Meeting obligations under Australian law, cooperating with authorities, or enforcing our rights.

3. Third-Party Disclosure

We do not sell or rent your personal information. However, we may share data with:

Service Providers: Payment gateways, shipping carriers, and marketing platforms— only as needed to perform services on our behalf.
Legal Requirements: If required by law or in response to valid requests from regulatory authorities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site performance and gather usage statistics. You can disable cookies in your browser settings, but some site features may not function properly if you do.

5. Storage and Security

We store data on secure servers protected by encryption and restricted access.
We retain personal information only as long as necessary for the purpose it was collected or as required by law.

6. Accessing and Correcting Your Information

You have the right under the Australian Privacy Principles to request access to or correction of your personal information. To do so, email us at hello@nozey.com.au.

7. Overseas Data Transfers

Some service providers may be located outside Australia. Where we transfer data overseas, we ensure adequate contractual or other safeguards to protect your information in line with the APPs.

8. Children’s Privacy

Our website is not intended for individuals under 16 years old. We do not knowingly collect personal data from children without the necessary parental or guardian consent.

9. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal obligations. The updated version will be posted on our website with an updated “Effective Date.”

10. Contact Us

If you have any privacy-related questions or requests, please reach out:

Conscious Commerce Pty Ltd as trustee for Conscious Commerce Trust
(Brand: “Nozey”)
Address Pending Final Confirmation with ASIC/ATO
Email: hello@nozey.com.au

Your use of our site signifies acceptance of this Privacy Policy.